Case Studies
Tenanta Case Studies
Tenanta has played a vital role in transforming the way tenants, landlords, and letting agents experience the UK rental market.
For many people, securing a home is not simply about affordability — it is about being able to demonstrate trust, reliability,
and compliance with landlords’ requirements. Traditionally, this has meant relying on a family member or friend in the UK to act
as a guarantor. However, many international students, young professionals, and families moving from abroad do not have this option,
which often leads to unfair barriers and exclusion from quality rental opportunities.
The following case studies illustrate how Tenanta’s solutions are applied in real-world situations. From international students
arriving in the UK for the first time, to landlords managing the risk of arrears, each example shows how our approach supports
fair, compliant, and transparent access to the private rental sector. These stories demonstrate why Tenanta is recognised as a
trusted guarantor partner nationwide — ensuring homes are let with confidence and tenants are treated with fairness.
International Student in Manchester
A postgraduate student from India received an offer to study at a leading university in Manchester.
Despite having sufficient funds to cover rent and living costs, the student did not have any family
or close relatives living in the UK who could act as a guarantor. The landlord, working through a
letting agent, was willing to accept the tenant but insisted on either a UK-based guarantor or
six months’ rent paid upfront in advance. For a student already managing tuition fees, relocation
expenses, and deposits, paying such a large sum upfront was impossible.
The student approached Tenanta and completed the online application. After a review of financial
circumstances, Tenanta was able to act as guarantor. With the guarantee in place, the letting agent
quickly finalised the tenancy agreement and the student was able to move into the accommodation
without delay. For the landlord, Tenanta’s involvement meant confidence that rent would be paid on
time, and that there was contractual protection if arrears occurred.
This case highlights how Tenanta supports international students who are often excluded from
rental opportunities. By removing barriers, Tenanta ensures that landlords can access reliable
tenants while students can focus on their studies without unnecessary financial strain.
Young Professional in London
A young professional relocating from Birmingham to London secured a new role in the finance sector.
Although the salary package was strong, the tenant had only just started the job and had limited credit
history in the UK. Several landlords and letting agents were reluctant to proceed without additional
financial security, requiring either a guarantor or a large rent deposit.
The tenant turned to Tenanta, who carried out affordability checks and reviewed the tenancy agreement.
Once approved, Tenanta provided the guarantee directly to the landlord. This allowed the tenant to move
quickly into central London accommodation close to their place of work. The landlord was reassured
by the presence of Tenanta, recognising the service as a professional and compliant solution within
the UK rental framework.
In this case, Tenanta acted as the bridge between a tenant with strong potential but limited rental
history, and a landlord who wanted security without unnecessary risk. Both parties benefitted:
the tenant moved into a new home without upfront rent demands, and the landlord received contractual
peace of mind.
Family Relocation from Abroad
A family of four relocated from Spain to the UK due to a work transfer. While the primary earner
had secured a stable employment contract in London, the landlord required additional security because
the family lacked a UK credit history and did not have relatives locally who could act as guarantors.
The landlord initially requested 12 months of rent upfront, an amount that was financially unfeasible
for the family.
The family approached Tenanta, who assessed their case and agreed to provide the guarantor service.
With Tenanta’s guarantee, the landlord was confident to proceed without requesting upfront rent.
The tenancy agreement was signed, allowing the family to move into their new home and begin their
transition into the UK with stability and peace of mind.
This case demonstrates Tenanta’s role in supporting not only individuals but also families moving
to the UK. By acting as a guarantor, Tenanta enables landlords to safely accept tenants who might
otherwise face exclusion, while ensuring that contractual obligations under the tenancy are protected.
Landlord Facing Arrears in Leeds
A landlord renting out a property in Leeds faced an issue when the tenant, a young professional,
fell into financial difficulty after being made redundant. Rent arrears began to accumulate and the
landlord was concerned about cash flow, mortgage commitments, and the possibility of pursuing costly
legal action.
Fortunately, the tenant had secured their tenancy through Tenanta. Once notified of the arrears,
Tenanta engaged immediately, contacting both landlord and tenant. After reviewing the case, Tenanta
arranged a structured repayment plan with the tenant, which allowed the arrears to be gradually
cleared while maintaining the tenancy. This avoided escalation into a legal dispute and preserved
the landlord–tenant relationship.
For the landlord, Tenanta provided timely reassurance that arrears would be resolved. For the tenant,
the service meant a fair and supportive approach during a difficult financial period. This case
illustrates how Tenanta’s involvement can prevent costly litigation and protect both landlord
investments and tenant wellbeing.
